Trusted Shops reviews and more

Name: Trusted Shops reviews and more
Rating: 3.9 (48 reviews)
Author: Trusted Shops SE

by Trusted Shops SE

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Earn the trust of over 45 million online shoppers

Social trust - Other Free plan

Rating: 3.9
Reviews: 48
Pricing from: Free
Launched: Apr 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 48 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Trusted Shops reviews and more

Integrate the Trustbadge and start collecting real customer reviews immediately. Benefit from a state-of-the-art platform to gather, display, and respond to more reviews. With your positive reviews, you earn the Trusted Shops quality seal. It is your key to instant trust building within the Community of Trust. Since your shop is trustworthy, Trusted Shops offers buyer protection to all your customers – for worry-free shopping and maximum security.

Highlights

Collect real customer reviews
Earn the quality seal & buyer protection for your customers
Reach over 45 million online shoppers across Europe
Sell more – thanks to better conversion rates and higher shopping carts

Languages

German, English, Dutch, Italian, Spanish, Polish, and French