The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Widerruf: EU Withdrawal Button
by EU Withdrawal Button
Add the EU-required withdrawal button and form to your store. Comply with Directive 2023/2673
Legal
Free plan
- Rating
- 5.0
- Reviews
- 2
- Pricing from
- $9.00/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Widerruf: EU Withdrawal Button
EU Directive 2023/2673 requires stores that sell to EU customers to show a clear withdrawal button, so shoppers can cancel an order in two steps without logging in. Shopify has no built-in tool for this. This app adds a compliant withdrawal button and two-step form to your storefront, emails the customer a timestamped confirmation, and records every request for your files. You can edit the form text, it works in 24 EU languages, and the button is added without changing or replacing your theme.
Highlights
- Compliant withdrawal button and two-step form (EU Directive 2023/2673)
- Automatic confirmation email to the customer with a timestamp
- Dashboard to view, process, and record every withdrawal request
Languages
English