AskTimmy AI Chat Bot AI Search

Name: AskTimmy AI Chat Bot AI Search
Price: 99 USD
Rating: 5 (31 reviews)
Author: Logbase

by Logbase

View on Shopify

AI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQ

Chat Search and filter Free plan

Rating: 5.0
Reviews: 31
Pricing from: $99.00/mo
Launched: Feb 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 31 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About AskTimmy AI Chat Bot AI Search

AskTimmy offers human-like AI live chat to automate customer support and reduce support tickets. ChatGPT powered AI shopping assistant handles queries, recommends & promotes products with AI nudges. Syncs product catalogs, pages, policies, documents & FAQs to power an AI knowledge base & AI FAQ. Personalize your AI chatbot widget to match your brand and enable AI customer support with an AI agent. Use AI product filter & search for conversational AI self-service that boosts sales.

Highlights

Gen-AI Shopping Assistant with search & discovery to increase sales & AOV
AI FAQ & AI Knowledge base built from Shopify pages, policies & documents
Smart search & navigation to increase conversions with AI product filter
AI customer service to reduce support cost & automate support tickets 24/7
Multi language support for 95+ languages with smart AI nudges & chat widget

Languages

English

Rating breakdown

Pricing

Free plan Free
- · 250 AI replies (for lifetime)
- · Email support
Pro plan $99.00 /mo

Extra +$10 for additional 600 AI replies.
- · 2500 AI replies/month
- · AI product discovery & bundling
- · AI discount negotiator
- · Custom knowledge
Max plan $299.00 /mo

Extra +$10 for additional 600 AI replies.
- · 10,000 AI replies / month
- · AI weekly report
- · All Pro features included
- · Bespoke customization (Custom charges)

Developer

Logbase

Apps tracked: 7
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.