lookfor: Scalable CX Platform

Name: lookfor: Scalable CX Platform
Price: 1200 USD
Rating: 4.8 (32 reviews)
Author: lookfor, Inc.

by lookfor, Inc.

View on Shopify

Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI

Chat Helpdesk

Rating: 4.8
Reviews: 32
Pricing from: $1,200.00/mo
Launched: Jan 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 32 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About lookfor: Scalable CX Platform

lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales.

Highlights

Reduce churn with conditional order cancellation agent
Use Shopify functions in your agent, eg: Cancel Order, Update Shipping
Escalate important tickets to support member inside of the lookfor dashboard
Understand revenue and resolution rate with lookfor data platform
Create unlimited AI agents to resolve tickets that previously need a human touch

Languages

English

Rating breakdown

Pricing

Precious $1,200.00 /mo
- · Conversations Scaled to Your Volume
- · Email Agent
- · Knowledge: FAQs, PDFs & Shopify Pages
- · Multi-agent System Custom Set-Up
Enterprise $2,500.00 /mo
- · Conversations Scaled to Your Volume
- · Unlimited Products
- · Email Agent
- · Knowledge: FAQs, PDFs & Shopify Pages

Developer

lookfor, Inc.

Apps tracked: 1
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.