Chatty AI Chatbot & Live Chat

Name: Chatty AI Chatbot & Live Chat
Price: 19.99 USD
Rating: 4.9 (1880 reviews)
Author: Chatty AI Sales Agent - For live chat & helpdesk

by Chatty AI Sales Agent - For live chat & helpdesk

View on Shopify

Shoppers have questions? AI chatbot & livechat have answers. Need sales support? AI Agent's got it.

Chat FAQ Free plan

Rating: 4.9
Reviews: 1,880
Pricing from: $19.99/mo
Launched: Jun 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1,880 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Chatty AI Chatbot & Live Chat

No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Highlights

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
Helpdesk & checkout chat: Answer from FAQ page to checkout in any language
Sales automation: Send proactive targeted messages based on visitor behavior
FAQ page: Create a help center to empower customers to find answers on their own
Mobile app: Keep track with all inbox from your devices anywhere, anytime

Languages

English, German, French, Spanish, Japanese, Portuguese (Portugal), and Chinese (Simplified)

Rating breakdown

1,795

Pricing

Free Free
- · 50 AI conversations/ month
- · Unlimited human conversation
- · AI trained up to 200 products
- · AI answers FAQs & recommends products
Basic $19.99 /mo

$0.4 per additional AI conversation
- · 100 AI conversations/ month
- · 12-month chat history
- · AI order tracking
- · 5 members
Pro $68.99 /mo

$0.4 per additional AI conversation
- · 500 AI conversations /month
- · Unlimited conversation history
- · AI Shopping assistant
- · Pro AI model - smarter & higher accuracy
Plus $199.00 /mo

$0.4 per additional AI conversation
- · 1000 AI conversations /month
- · Unlimited member
- · Train AI with up to 20,000 products
- · Pro AI model higher accuracy

Developer

Chatty AI Sales Agent - For live chat & helpdesk

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.