Ortto

Name: Ortto
Price: 199 USD
Rating: 4 (4 reviews)
Author: Ortto

by Ortto

View on Shopify

Ortto brings customer data, marketing automation, analytics and omnichannel chat together.

Email marketing Pop-up

Rating: 4.0
Reviews: 4
Pricing from: $199.00/mo
Launched: Apr 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 4 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Ortto

Ortto combines powerful marketing tools - Journey automation, CDP, analytics and omnichannel chat, to help build customer journeys that drive revenue. Convert more traffic into paying customers. Unify customer data to get a complete view - including static and event-based attributes. Create sophisticated real-time audience segments based on your customer data. Automate messages and actions to target audiences with personalized, timely messages at scale. Respond fast with Omnichannel chat.

Highlights

A fully featured Customer Data Platform (CDP), purpose-built for marketers
Marketing automation: Journeys, Playbooks, Email campaigns, SMS, WhatsApp
Reports and dashboards, No-code integrations, Live AI supported Omnichannel chat
Ortto Talk revolutionizes the way you engage, support and convert customers

Languages

English

Rating breakdown

Pricing

Starter Plan $199.00 /mo
- · 5,000 contacts, 160,000 emails
- · Visual Journey Builder
- · Drag and drop email builder
- · SMS marketing
Professional Plan $599.00 /mo
- · All features from the Starter Plan
- · 10,000 contacts, 400,000 emails
- · Surveys and SMS surveys
- · Web push notifications
Business Plan $999.00 /mo
- · All features from the Professional plan
- · Professional onboarding
- · Mobile push notifications
- · Custom user roles & permissions
Enterprise Plan $1,999.00 /mo
- · All features from Business plan
- · Dedicated Success Manager
- · Email Deliverability Consultant
- · Quarterly business reviews

Developer

Ortto

Apps tracked: 1
Average rating: 4.0

Developer page on Shopify →

Competing apps

Same categories, largest first.