Postscript SMS Marketing

Name: Postscript SMS Marketing
Price: 100 USD
Rating: 4.7 (1207 reviews)
Author: Postscript

by Postscript

View on Shopify

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

Abandoned cart SMS marketing Free plan

Rating: 4.7
Reviews: 1,207
Pricing from: $100.00/mo
Launched: Sep 2018
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1,207 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Postscript SMS Marketing

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. Postscript AI works harder for you by staying on-brand, unlocking customer insights, and driving revenue with Brand Center, Infinity Testing and Shopper.

Highlights

Drive traffic and sales with personalized SMS campaign and automation flows
Track revenue and ROI to optimize conversion rates for your SMS programs
AI that stays on-brand, drives insights, and unlocks incremental revenue
Engage audiences with personalized messages using your historical Shopify data
Ensure your messages arrive quickly during even the heaviest traffic times

Languages

English

Rating breakdown

1,145

Pricing

Starter Free

$49 monthly minimum spend. $100 credit for your first 30 days. Then $0.009/SMS, $0.045/MMS + Carrier fees.
- · Campaigns and automations
- · Unlimited segments
- · Unique toll-free number
- · Reporting
Growth $100.00 /mo

$100 credit for your first 30 days. Then $0.008/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.
- · All of Starter, plus:
- · Unlimited opt-in Keywords
- · Live chat and email support
Professional $500.00 /mo

$100 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.
- · All of Growth, plus:
- · Onboarding specialist
- · Dedicated CSM
- · Priority support

Developer

Postscript

Apps tracked: 1
Average rating: 4.7

Developer page on Shopify →

Competing apps

Same categories, largest first.