BIK Instagram, Whatsapp, Email

Name: BIK Instagram, Whatsapp, Email
Rating: 4.9 (139 reviews)
Author: Manifest AI

by Manifest AI

View on Shopify

Unify your marketing & Support on Whatsapp, Email, Instagram & SMS

Email marketing SMS marketing Free plan

Rating: 4.9
Reviews: 139
Pricing from: Free
Launched: May 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 139 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About BIK Instagram, Whatsapp, Email

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.

Highlights

Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
Advanced Chatbot & Journeys - Whatsapp & Instagram.
Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
Instagram AI - Comment to DM, End to End purchase on Instagram
Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.

Languages

English