★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Luna Order Editing & Changes
by LUNA Commerce
Order changes after checkout: edit order details, change address, quantity, or cancel.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- —
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Luna Order Editing & Changes
Order changes arrive minutes after checkout, and every one of them turns into a support ticket and a manual edit in your admin. Luna is an order editor your customers can use themselves. From the Order Status Page they modify order details, change the shipping address, swap a variant, change quantity, add or remove an item, or cancel. Charges, refunds and restock sync with Shopify automatically. You choose the edit window and see every order modification in the activity log.
Highlights
- Order editor for customers: modify order details after checkout
- Change address, swap variant, change quantity, add or remove items
- Cancel order self service, with automatic refund and restock
- Order editing rules: edit window, edits per order, allowed changes
- MCP AI connection: ask Claude or ChatGPT about orders and edit rules
Languages
English, French, German, Spanish, Italian, Japanese, and Slovenian