AI Post‑Purchase Surveys

Name: AI Post‑Purchase Surveys
Price: 39 USD
Rating: 4.8 (13 reviews)
Author: Bestie

by Bestie

View on Shopify

AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks

Analytics Survey

Rating: 4.8
Reviews: 13
Pricing from: $39.00/mo
Launched: Oct 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 13 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About AI Post‑Purchase Surveys

Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.

Highlights

Effortless Onboarding: Get your first survey up and running in less than 5 min
AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
Week over week analysis: See how your surveys are performing over time
Automated Insights: Access data, make informed decisions, no expertise needed
Customer audience segmentation: Understand your customer better than ever before

Languages

English

Rating breakdown

Pricing

1,000 Impressions $39.00 /mo
- · Post-purchase, pre-purchase, & email surveys
- · Unlimited questions & surveys
- · AI survey creation
- · Advanced reporting
10,000 Impressions $99.00 /mo
- · Post-purchase, pre-purchase, & email surveys
- · Unlimited questions & surveys
- · AI survey creation
- · Advanced reporting
Unlimited $149.00 /mo
- · Post-purchase, pre-purchase, & email surveys
- · Unlimited questions & surveys
- · AI survey creation
- · Advanced reporting

Developer

Bestie

Apps tracked: 1
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.