★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Yofi
by BotNot, Inc.
Protecting your brand from return abuse and fraud.
- Rating
- 5.0
- Reviews
- 3
- Pricing from
- Free
- Launched
- Jul 2022
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Yofi
At Yofi, we empower retailers to combat return fraud and policy abuse while protecting the customer experience. Our app helps merchants identify fraudsters, even those using multiple identities and tactics like fake tracking or “Did Not Arrive” schemes. By reducing revenue loss from fraud and easing the burden on support teams, Yofi ensures merchants can refund confidently. With a free bad actor diagnostic, we quantify fraud risks and show how Yofi can safeguard your business.
Highlights
- Preventing return fraud and abuse with advanced AI detection.
- Leveraging telemetry to monitor and analyze suspicious customer behaviors.
- Empowering CX reps with risk scores and clear decision rationale.
- Enhancing profitability by safeguarding policies and reducing losses.
- Optimizing & automating return policies to segment good and bad actors.
Languages
English