Chat360 WhatsApp Commerce

Name: Chat360 WhatsApp Commerce
Rating: 4.1 (3 reviews)
Author: Sumanel Technology Ventures Pvt Ltd

by Sumanel Technology Ventures Pvt Ltd

View on Shopify

It enables personalized single-click notifications, order tracking, and WhatsApp commerce.

Abandoned cart

Rating: 4.1
Reviews: 3
Pricing from: —
Launched: Feb 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 3 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Chat360 WhatsApp Commerce

With Chat360 WhatsApp Commerce Shopify-WhatsApp Integration, you get instant access to your customer data and all the automation available on WhatsApp. Share automated welcome greetings, run discount campaigns, give offers to your repetitive customers and eventually see your revenue increase. You can also improve your customer retention rates and boost your sales.

Highlights

Sell: Take orders/track orders.
Support: 24 X 7 customer service.
Marketing: Send WhatsApp broadcast messages.
Notifications: Send order and shipping notifications on WhatsApp.
WhatsApp Commerce: Enable sales on WhatsApp live chat.

Languages

English