★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Customer Luv Surveys
by Customer Luv
Post-purchase surveys that go deep: ask questions & smart follow-ups w/ rewards that bring them back
Survey
Free plan
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $9.00/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Customer Luv Surveys
One question at a time on your thank-you and order status pages, when buyers are most willing to answer. Start with attribution, then go deeper: build a whole question set, add follow-ups that only appear when they fit, and run a different set per product, or for first-time versus returning buyers. Every answer lands on a customer card beside that buyer's lifetime value. Reward finishers with a free gift, or a unique one-use discount code created in your Shopify and tracked to redemption.
Highlights
- Ask as many questions as you need, one at a time, never a wall of them
- Follow-ups that only appear when they fit: "Google search" asks what for
- A different question set per product, per first-time or returning buyer
- Reward finishers with a free gift or a unique one-use discount code
- Every answer sits beside that customer's lifetime value and cadence
Languages
English