★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Grapevine Post Purchase Survey
by Union Works Apps
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
- Rating
- 5.0
- Reviews
- 225
- Pricing from
- $25.00/mo
- Launched
- Aug 2017
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Grapevine Post Purchase Survey
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
Highlights
- Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
- See revenue and AOV by channel to learn which marketing drives sales
- Target surveys by order value, product, country, payment method & customer
- Query your survey data with your own AI assistant via our MCP
- Run surveys post purchase, on-site, in email and on Shopify POS
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal)