The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Postly: Customer Surveys
by ByloByte
Build branded customer surveys and run them across your storefront, checkout, and order pages.
Survey
Free plan
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $14.99/mo
- Launched
- Jun 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Postly: Customer Surveys
Postly helps you understand customers by collecting feedback where it happens. Build surveys in a visual editor, then run them on your storefront, thank-you and order status pages, customer accounts, and checkout. Choose from six question types: stars, smileys, scales, multiple choice, checkboxes, and open text. Storefront surveys match your brand; native ones inherit Shopify styling and load instantly. A built-in dashboard shows response rates, NPS, trends, and per-question results.
Highlights
- Visual drag-and-drop builder with layers, live preview, and undo/redo — no code
- Six question types: star, smiley, scale, multiple choice, checkboxes & text
- Run surveys across storefront, checkout, thank-you, order status & account pages
- On-brand on the storefront; auto-styled to match Shopify on native surfaces
- Insights dashboard with response rates, NPS, trends, and one-click CSV export
Languages
English