★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Dia: AI Chatbot & Assistant
by Piyonk Software
AI Chatbot for Sales and Support. Your 24/7 Online Shopping Assistant.
- Rating
- 5.0
- Reviews
- 3
- Pricing from
- $19.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Dia: AI Chatbot & Assistant
Dia is an AI Chatbot for Shopify, trained on your products, collections, pages, articles, and store policies. Dia offers a unique and intelligent sales assistant experience. It answers product questions, recommends products smartly, and helps customers with order status requests. Dia helps you reduce repetitive support work, guide hesitant shoppers to purchase, and see which conversations lead to direct or assisted revenue. When needed, Dia can hand shoppers off to email, phone, or WhatsApp.
Highlights
- Answer product questions before shoppers drop off
- Guide undecided shoppers to the suggested product faster
- Cut repetitive support with instant answers and order help
- See which conversations lead to orders and revenue
Languages
English