★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Dotdigital Marketing
by Dotdigital
Dotdigital is an all-in-one marketing, personalization and loyalty platform
- Rating
- 4.5
- Reviews
- 21
- Pricing from
- Free
- Launched
- Feb 2020
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Dotdigital Marketing
Dotdigital’s marketing platform brings together your customer data, campaigns, AI, and cross-channel marketing. With the native Dotdigital and Shopify integration, it’s easy to automate personalized journeys across email, web, SMS, WhatsApp and any other channel based on your ecommerce data. Whether you’re launching, testing or reporting, you get 24/7 support - whatever the scale or complexity. Because when automation takes care of the complex work, you’re free to be more human.
Highlights
- Unified data - Sync customer data, catlog, and order data to fuel your marketing
- Cross-channel marketing - Send smart, personalized, and engaging messages
- Marketing automation - Automate lifecycle marketing campaigns and journeys
- AI agents - Build, edit and report using conversational prompts
- Revenue reporting - track the commercial impact of your marketing
Languages
English, French, Spanish, Italian, Dutch, Portuguese (Portugal), Thai, Malay, Indonesian, Russian, German, Japanese, and Korean