★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Easy Cancel Order
by Atharva System
Easy Cancel Order – Let Customers Cancel Orders, Request Refunds, and Reorder Without Customer Support
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $4.99/mo
- Launched
- May 2023
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Easy Cancel Order
Easy Cancel Order helps Shopify merchants deliver a seamless post-purchase experience by allowing customers to cancel orders, request refunds, reorder previous purchases, and simplify order editing without contacting customer support. Customers can cancel eligible orders directly from the Order Status and Order Details pages, making the process faster and more convenient. Reduce support tickets and improve customer satisfaction with a self-service order cancellation and order editing solution. Store owners can customize the Cancel Order and Reorder buttons, configure cancellation rules, manage order editing workflows, and collect valuable cancellation reasons to understand why customers cancel orders. Use these insights to improve products, services, and the overall shopping experience. Whether you run a small business or a growing Shopify store, Easy Cancel Order simplifies order management, streamlines order editing, saves support time, increases customer retention, and creates a smoother shopping journey.
Highlights
- Self-service order cancellation | Cancel orders with or without refunds
- One-click reorder for previous purchases | Customizable cancel order and reorder buttons
- Configure cancellation rules | Collect cancellation reasons and customer feedback
- Reduce support workload and response time | Improve customer experience and customer retention
- Easy setup with no coding required | Empower customers with self-service order management
Languages
English