The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Editly: Order Editing
by WebContrive Technologies Pvt Ltd
From address edits to variant swaps customers edit their own orders after checkout no support needed
- Rating
- 5.0
- Reviews
- 13
- Pricing from
- —
- Launched
- Apr 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Editly: Order Editing
Editly is a self-serve order editing app. Let customers edit orders after checkout: edit shipping address, swap variants, adjust quantity, change shipping method, add or remove items, and cancel orders without contacting support. No support tickets needed. Customers handle it themselves from the Order Status page and Thank You page. Klaviyo and Shopify Flow trigger instantly. Every order edit is logged. Set a custom post-purchase edit window and choose which changes are allowed.
Highlights
- Edit address, swap variants, adjust quantity or add new products after checkout
- Set edit window and restrict order modifications based on specific customer tags
- Shipping, taxes and discounts recalculate automatically on every order edit made
- Let customers cancel orders with custom cancellation reasons you define yourself
- Works with Klaviyo, Shopify Flow, and 3PL and sends email notifications on edits
Languages
English