edrone: Email, SMS & WhatsApp

Name: edrone: Email, SMS & WhatsApp
Price: 49 USD
Rating: 4.7 (30 reviews)
Author: edrone

by edrone

View on Shopify

CRM and Marketing Automation platform with email, SMS, WhatsApp, AI Sales Chat and Reviews.

Analytics Email marketing Free plan

Rating: 4.7
Reviews: 30
Pricing from: $49.00/mo
Launched: Mar 2017
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 30 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About edrone: Email, SMS & WhatsApp

By integrating with your e-commerce platform, edrone helps store owners enhance their marketing and engage customers effectively through email, SMS and WhatsApp, boosting conversions. The tool offers over 20 ready-to-use automation scenarios, dynamic newsletters and custom automation workflows. AI Sales Chat acts as a 24/7 virtual sales assistant recommending products and closing purchases. Product Reviews help build trust with automated collection and on-site display widgets.

Highlights

360 customer profile with behavior analytics and shopping journey data
Automated campaigns for email, SMS and WhatsApp with personalization
AI Sales Chat: 24/7 virtual assistant for product recommendations
Product Reviews: automated collection, moderation and display widgets
AI-powered newsletter creator and Ready to Run automation scenarios

Languages

Polish, English, Portuguese (Brazil), and Spanish