Firsthand Post Purchase Survey

Name: Firsthand Post Purchase Survey
Price: 10 USD
Author: Pixel And Shelf

by Pixel And Shelf

View on Shopify

You shouldn't need a data scientist to make your post-purchase survey data actionable.

Survey

Rating: —
Reviews: 0
Pricing from: $10.00/mo
Launched: Aug 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About Firsthand Post Purchase Survey

You built a survey, it's perfect. The responses start flowing in. The charts look pretty. You want to use the data to uncover new insights. So, you export a spreadsheet. 3,000 rows formatted to look like the stuff of nightmares. What now? Meet Firsthand. One-question surveys on your thank-you page, tied to real orders. We believe that what happens after the survey matters most. Built from the ground up to surface actionable insights unique to your store. Welcome to goal-first survey building.

Highlights

Goal-first survey builder for attribution, net promoter score, and seasonality.
Full audience customization, question personalization, and reporting.
Analyze and compare shopper survey data across multiple audiences.
Bring your own AI. MCP connector available for Claude and ChatGPT.
One question at a time, so answering takes a single tap on the thank-you page

Languages

English