Friendbuy: Referrals & Loyalty

Name: Friendbuy: Referrals & Loyalty
Rating: 4.9 (13 reviews)
Author: Friendbuy, Inc

by Friendbuy, Inc

View on Shopify

Increase customer acquisition and retention with referral and loyalty programs

Loyalty and reward Free plan

Rating: 4.9
Reviews: 13
Pricing from: Free
Launched: Jan 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 13 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Friendbuy: Referrals & Loyalty

Acquire new customers at a jaw-droppingly low CPA through word-of-mouth referrals, and increase customer retention with personalized loyalty rewards. Friendbuy automatically injects Friendbuy code into Shopify themes and checkout pages, so you can display referral and loyalty widgets and track conversions. Plus, you can seamlessly integrate your referral and loyalty programs throughout your customer journeys with our robust integrations.

Highlights

Customizable Referral Program and Loyalty Program templates to get live fast
Comprehensive reporting, analytics, and concurrent A/B testing
Reliable fraud detection that prevents self referrals, and accounts for returns

Languages

English