Hellotext: WhatsApp & SMS CRM

Name: Hellotext: WhatsApp & SMS CRM
Price: 63 USD
Rating: 5 (1 reviews)
Author: Hellotext

by Hellotext

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Sell more by reaching your audience by sending promotions and discounts via WhatsApp and SMS.

SMS marketing

Rating: 5.0
Reviews: 1
Pricing from: $63.00/mo
Launched: Aug 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1 review · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Hellotext: WhatsApp & SMS CRM

Connect Shopify to WhatsApp & SMS and let Hellotext sell for you. Smart Playbooks track carts, visits and orders, then fire personalised messages that rescue abandoners, welcome new customers and deepen loyalty—no manual campaigns. Set up in minutes, stay compliant with opt-in and quiet hours, and watch revenue flow on autopilot.

Highlights

Schedule orders and campaigns with promotions or discounts via WhatsApp and SMS.
Create audiences that feed on your customers' activity in real time.
Automate common interactions with offers and automated responses.

Languages

English and Spanish