Hidden Gems ‑ Pre&Post Surveys

Name: Hidden Gems ‑ Pre&Post Surveys
Price: 9.99 USD
Author: The Cool Software Company

by The Cool Software Company

View on Shopify

Hidden Gems uncovers answers to the most important insights you can learn from your customers.

Survey

Rating: —
Reviews: 0
Pricing from: $9.99/mo
Launched: Jun 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About Hidden Gems ‑ Pre&Post Surveys

Hidden Gems solves the challenge of collecting meaningful customer data without disrupting the shopping experience. Beautiful, powerful surveys that customers will enjoy. Unlike traditional surveys that overwhelm customers, our Question Flow approach presents one question at a time at optimal moments - before purchase on site and after purchase on Thank You and Order Status pages.

Highlights

Beautiful Pre or Post Checkout surveys. Start from scratch or use a template.
Question Flow methodology presents one question at a time for great UX.
Built-in Shopify discount codes encourage and automatically reward customers.

Languages

English