★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Hitsteps Web Analytics
by Hitsteps
Real-time web analytics with visitor paths, heatmaps, checkout events, UTM tracking, and live chat.
Analytics
Free plan
- Rating
- 5.0
- Reviews
- 13
- Pricing from
- $4.99/mo
- Launched
- Oct 2015
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Hitsteps Web Analytics
Hitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off. Follow each journey live, improve product pages and campaigns, spot issues faster, chat when visitors need help, and get clearer behavior data than basic traffic reports across every store, product, and campaign. Available on iOS & Google Play.
Highlights
- Analytics about who is coming in and who is going out and know more about them.
- Just like a real shop, you can start a chat and live support with your visitors.
- Easily identify which products are viewed one after another and added to cart.
Languages
English