Shoplabs: AI Calling Assistant

Name: Shoplabs: AI Calling Assistant
Rating: 5 (2 reviews)
Author: Shoplabs AI

by Shoplabs AI

View on Shopify

Not just an FAQ bot. An AI voice agent that resolves abandoned cart & support calls, 24/7.

Abandoned cart Free plan

Rating: 5.0
Reviews: 2
Pricing from: Free
Launched: Jan 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Shoplabs: AI Calling Assistant

Shoplabs is an AI voice agent built for Shopify stores. A complete customer support system built on voice, not just another bot. It recovers abandoned carts, resolves, order tracking, returns, deep product questions, and store locator calls, then follows up outbound for cart recovery and callbacks. When it isn't sure, it escalates to your human team with complete call context.

Highlights

Outbound cart recovery calls and instant callbacks that bring shoppers back
24/7 inbound support: order tracking, returns, deep product Q&A, store locator
Speaks 15+ languages: English, Spanish, French, Hindi, Bangla and more.
Analytics dashboard: revenue attribution, call transcripts, and logs

Languages

English