Jaxl Business Phone

Name: Jaxl Business Phone
Rating: 5 (1 reviews)
Author: Jaxl Innovations Private Limited

by Jaxl Innovations Private Limited

View on Shopify

View customer details and recent order info to improve conversations and repeat sales.

Marketing - Other

Rating: 5.0
Reviews: 1
Pricing from: —
Launched: Jan 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1 review · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Jaxl Business Phone

View Shopify customer and order details inside the Jaxl app. After connecting a store, the app displays customer information such as phone number, lifetime purchase value, last order, and total orders in one place. Team members can add internal notes alongside this data for shared context. The integration is view-only and does not require customer messaging or calling.

Highlights

Customer Profiles – View name, phone number, last order, and order count
Order Context – See recent purchase details and total purchase activity
Customer Import – Load existing customer records during store setup

Languages

English