The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Jotform ‑ Form Builder
by Jotform Inc.
Create contact, order, registration, payment, survey and custom forms to collect leads and customer
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- —
- Launched
- Aug 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Jotform ‑ Form Builder
Jotform helps Shopify merchants collect customer information, feedback, leads, orders, and requests with customizable forms and surveys. Build forms without code, embed them in your store, use conditional logic and prefilled fields, accept uploads and payments, and manage submissions in one place. Automate follow-up, create documents, collect e-signatures, and use AI-powered workflows to turn responses into completed business processes.
Highlights
- Embed custom forms and surveys directly into your storefront without coding
- Collect orders, payments, leads, feedback, and customer requests in one place
- Build smart forms with conditional logic, prefilled fields, and file uploads
- Automate follow-ups, approvals, documents, and e-signatures after submissions
- Use AI Agents to answer questions, capture data, and support customer workflows
Languages
English