★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Kandid AI Chatbot & Live Chat
by Kandid
Help shoppers find products with AI chat. Answer questions and connect them with your team.
- Rating
- 5.0
- Reviews
- 11
- Pricing from
- $19.00/mo
- Launched
- Jun 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Kandid AI Chatbot & Live Chat
Kandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard.
Highlights
- Answer shopper questions using your product catalog and store content
- Recommend relevant products with cart actions for your storefront
- Configure order lookup and human handoff for customer support
- Review customer conversations and purchase attribution in your dashboard
- Customize the chat widget and keep its knowledge up to date
Languages
English