★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
KYC | Know Your Customer
by H3 Technologies
Identify risky customers, reduce return rates, and manage orders smarter with customer insights.
- Rating
- 4.6
- Reviews
- 22
- Pricing from
- $2.99/mo
- Launched
- Jun 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About KYC | Know Your Customer
Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.
Highlights
- Track customer return behavior and calculate return order ratios easily.
- Auto-tag risky customers based on return thresholds for quick review.
- Disable COD at checkout for repeat returners (Shopify Plus only).
Languages
English