Listrak: Email, SMS & Identity

Name: Listrak: Email, SMS & Identity
Rating: 5 (23 reviews)
Author: Listrak

by Listrak

View on Shopify

Accelerate growth and revenue with unmatched Email, SMS, Identity, and Push orchestration.

Email marketing SMS marketing Free plan

Rating: 5.0
Reviews: 23
Pricing from: Free
Launched: Aug 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 23 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Listrak: Email, SMS & Identity

Elevate your e-commerce marketing with the seamless integration between Listrak and Shopify. Combining Shopify store data with Listrak’s powerful customer engagement platform allows retailers to create personalized, 1:1 interactions across Email, SMS, Identity, and Push solutions that drive accelerated revenue growth and customer engagement.

Highlights

Real-time tracking: Conversion metrics, browse activity, cart activity, and more
Direct, real-time API sync: Consume customer, order and product catalog updates
Automated coupon generation and Product Recommendations across campaigns
Cross-channel AI-powered predictive segmentation and targeting
Real-time Email, SMS, and Push subscription integration + AI Identity Resolution

Languages

English