★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Lucky Orange Heatmaps & Replay
by Lucky Orange LLC
Spot friction, fix cart abandonment, and ask Sidekick for AI-powered store insights.
- Rating
- 4.7
- Reviews
- 880
- Pricing from
- $19.00/mo
- Launched
- Jul 2014
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Lucky Orange Heatmaps & Replay
Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.
Highlights
- Watch session recordings and heatmaps to see where shoppers get stuck.
- Track cart abandonment and checkout drop-off by product and step.
- Ask Shopify Sidekick for instant answers on traffic, conversions, and checkout.
- Follow every step from browsing to purchase with conversion funnels.
- Ask visitors directly what's stopping them from buying with surveys.
Languages
English, German, Italian, French, and Spanish