NPS for POS

Name: NPS for POS
Author: Straus Labs

by Straus Labs

View on Shopify

Collect NPS feedback from customers after each POS sale. Track scores and trends in your admin.

Survey

Rating: —
Reviews: 0
Pricing from: —
Launched: May 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About NPS for POS

NPS for POS lets you collect Net Promoter Score feedback after POS sale. Staff tap "Customer feedback" in the POS menu and the customer rates their experience from 0 to 10 with an optional comment. Track your overall NPS score, view trends over time, and compare performance across locations in the admin dashboard. Export responses to CSV anytime. Choose which locations collect feedback and set the customer-facing language to English, German, French, Italian, or Spanish.

Highlights

NPS score collection (0-10) with optional follow-up comment after POS sale
Admin dashboard with NPS score, trends over time, and per-location breakdown
Customer-facing prompt in 5 languages: English, German, French, Italian, Spanish
Export all responses to CSV from the dashboard
Enable or disable feedback collection per location

Languages

English