Omni Channel App

Name: Omni Channel App
Author: Omni Channel App

by Omni Channel App

View on Shopify

Omni Channel App helps communicate with customers across WhatsApp, SMS, and RCS from one place.

Marketing - Other

Rating: —
Reviews: 0
Pricing from: —
Launched: Apr 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About Omni Channel App

Omni Channel App centralizes customer messaging, allowing merchants to manage different communication channels without switching tools. It streamlines sending notifications, marketing messages, and updates directly from Shopify. Merchants can create and manage templates, automate outreach using Shopify Flow, and use web push to stay connected with customers at every stage of their buying journey.

Highlights

Send messages to customers through WhatsApp, SMS, and RCS.
Create, manage, and access all messaging templates inside the app
Automate communication using Shopify Flow actions for WhatsApp, SMS, and RCS.
Use the web push extension to deliver real-time browser notifications.
Build custom workflows with templateJson to API, support for advanced automation

Languages

English