OMNI Memberships & Loyalty CRM

Name: OMNI Memberships & Loyalty CRM
Price: 5 USD
Rating: 5 (26 reviews)
Author: Wave Commerce

by Wave Commerce

View on Shopify

Grow sales & retention w/ loyalty points, VIP, Welcome, Birthdays, member-only rewards & exclusives

Loyalty and reward

Rating: 5.0
Reviews: 26
Pricing from: $5.00/mo
Launched: Aug 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 26 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About OMNI Memberships & Loyalty CRM

Drive Sales & Loyalty w/ OMNI Loyalty – A Smarter, Customer Engagement Approach to Loyalty. Tired of basic loyalty points that don’t move the needle? OMNI Loyalty goes beyond “just points” with an advanced rewards engine that offers instant and personalized discounts, gifts, VIP rewards & more. Deliver the right reward to customers at the right time thru the right channel: email, SMS, WhatsApp, or in-store, to maximize customer engagement to drive new and repeat sales. Why choose OMNI Loyalty:

Highlights

Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards
Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships
Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers
Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more
Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more

Languages

English

Rating breakdown

Pricing

Starter $5.00 /mo

Under 100 orders per month. $20 per additional 100 orders. *For Shopify Customer Accounts Only.
- · Points Program
- · Member Rewards Portal*
- · Welcome Rewards
- · Birthday Rewards
Essential $45.00 /mo

Up to 500 orders per month. $20 per additional 100 orders.
- · Everything in Starter, plus
- · Shopify POS
- · Apple Wallet
- · Google Wallet
Grow $195.00 /mo

Up to 1,000 orders per month. $20 per additional 100 orders.
- · Everything in Essential, plus
- · Standard VIP Tiers
- · Advanced Rewards
- · Points Campaigns
Advanced $495.00 /mo

Starts at $495. Up to 3,000 orders. $10 per additional 100 orders. $5 per 100 orders after 10,000 orders.
- · Everything in Grow, plus
- · Paid Memberships
- · Custom VIP Tiers and Custom Rewards
- · Giveaway Campaigns

Developer

Wave Commerce

Apps tracked: 4
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.