Pulse NPS, Surveys & Feedback
by Omniconvert SRL
Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.
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- Reviews
- 0
- Pricing from
- $19.00/mo
- Launched
- Mar 2025
First seen 18 Sep 2026 · Data updated 1 week ago
About Pulse NPS, Surveys & Feedback
Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints.
Highlights
- Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
- Advanced Reporting: Segment feedback by channel, RFM, location, and more.
- Survey Builder: Easily create and customize surveys for various platforms.
- NLP Analysis: Use NLP to detect and monitor key customer issues.
- Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
Languages
English