Omnisend Email Marketing & SMS

Name: Omnisend Email Marketing & SMS
Price: 16 USD
Rating: 4.7 (3183 reviews)
Author: Omnisend

by Omnisend

View on Shopify

Run email marketing & SMS campaigns with AI marketing tools. Collect emails with popups & sell more.

Email marketing SMS marketing Free plan

Rating: 4.7
Reviews: 3,183
Pricing from: $16.00/mo
Launched: Mar 2014
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 3,183 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Omnisend Email Marketing & SMS

Sell more with email marketing, SMS, newsletters, and web push in one app — turn visitors into customers and repeat buyers. Connect ChatGPT or Claude to Omnisend via MCP: create campaigns and build segments without leaving the chat. Omnisend's AI marketing writes on-brand copy and powers product recommendations. Grow your email list with popups and signup forms, then let marketing automation run abandoned cart and welcome automation. Plus 24/7 email & live chat support and 250+ integrations.

Highlights

Create & send email marketing, newsletters & SMS from ready-made templates
Grow your email list with exit-intent popups, spin-to-win, & more signup forms
Recover sales with welcome, abandoned cart & post-purchase automation workflows
Personalize emails with AI product recommendations, subject lines & content
Ask ChatGPT or Claude to build campaigns & automations in Omnisend via MCP

Languages

English

Rating breakdown

2,842

137

162

Pricing

FREE Free

Reach up to 250 contacts (unlimited list size) with the Free Plan.
- · 500 emails/month
- · 500 web push notifications/month
- · 250+ customizable email templates
- · Popups and signup forms
STANDARD $16.00 /mo

Starting price covers up to 500 contacts and rises as your list grows. Plus 30% off your first 3 months.
- · EVERYTHING in Free plan, plus:
- · 6,000 emails/month
- · Unlimited web push notifications
- · Forms AI — describe it, AI builds it
PRO $59.00 /mo

Starting price covers up to 2,500 contacts and rises as your list grows. Plus 30% off your first 3 months.
- · EVERYTHING in Standard plan, plus:
- · Unlimited emails
- · Advanced reporting
- · Personalized product recommender AI

Developer

Omnisend

Apps tracked: 1
Average rating: 4.7

Developer page on Shopify →

Competing apps

Same categories, largest first.