★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Triom: Combine, Merge Orders
by Triom
Merge or combine customer orders to cut shipping, and let customers edit address, items, or cancel.
- Rating
- 4.8
- Reviews
- 76
- Pricing from
- $9.99/mo
- Launched
- Apr 2019
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Triom: Combine, Merge Orders
Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open. Reduce support tickets, recover post-purchase revenue, and ship the right order every time.
Highlights
- Automatic merge - merge orders on autopilot based on your criteria
- Merge suggestions - identify same-destination orders ready to merge
- Customer self-editing - change address, items, quantities, or cancel
- Conditional editing rules with per-order window and action overrides
- Restrict edits by sales channel, location, order tags, or product tags
Languages
English