Order Tracking by Pragma

Name: Order Tracking by Pragma
Rating: 5 (9 reviews)
Author: Pragma (formerly Logisy)

by Pragma (formerly Logisy)

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Branded order tracking, auto-login, multi-carrier, split shipments, review collection & upsells.

Accounts and login Order tracking

Rating: 5.0
Reviews: 9
Pricing from: —
Launched: May 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 9 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Order Tracking by Pragma

Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase. It streamlines tracking across multiple carriers, reducing support calls and complaints, while collecting NPS scores, Product reviews and managing reattempts for failed deliveries. This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales.

Highlights

Auto-login: Instant order tracking access post-purchase.
Multi-carrier: Unify tracking across diverse logistics partners.
Split shipment tracking: Visualize orders with multiple delivery legs.
Feedback collection: Gather Product reviews and NPS
Upsell promotions: Engage customers with tailored product recommendations.

Languages

English