UP ‑ Customer Referral Program

Name: UP ‑ Customer Referral Program
Rating: 5 (5 reviews)
Author: Neutrino Apps

by Neutrino Apps

View on Shopify

Drive retention with native store credit cashback & rewards, referral programs and scratch card game

Loyalty and reward

Rating: 5.0
Reviews: 5
Pricing from: —
Launched: Jan 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 5 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About UP ‑ Customer Referral Program

RefUp drives customer loyalty with a seamless Referral Program & Affiliate Program. Using Shopify Native Store Credit API, you can automate rewards and discounts instantly via simple Pop Up and allow credit redemption directly at checkout. Easily run targeted referral campaigns with full control over customer referrals, discounts and promotions. Boost retention using a flexible points system that engages customers with cashback, signup bonuses, and gamified rewards. Assign Bulk store credits

Highlights

Referral Program & Affiliate Marketing : Grow via Refer a Friend Referral links.
Gamified Scratch Cards : Show smart discount widgets on product pages.
Refer and Earn Popups : Fast setup for your Loyalty Program rewards.
Store Credit Automation : payout directly at checkout and bulk store credits
Loyalty Points System: Offer welcome discounts, order bonus VIP tiers & cashback

Languages

English, Spanish, French, Dutch, Portuguese (Portugal), Italian, Japanese, and Chinese (Simplified)