★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Rep AI: AI Agent & Live Chat
by Rep AI Technologies Inc.
Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales
- Rating
- 4.6
- Reviews
- 116
- Pricing from
- $104.00/mo
- Launched
- Apr 2022
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Rep AI: AI Agent & Live Chat
Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes.
Highlights
- Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale
- AI shopping assistant recommends products and guides shoppers to checkout
- Automates support 24/7: order tracking, returns & FAQs—deflecting tickets
- Hands off to live chat agents with the full conversation summarized
- GPT AI trained on your catalog, policies & brand voice—always on-brand
Languages
English