★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Retrics ‑ AI Retention Engine
by Retrics
Predict which customers are about to lapse and approve AI-drafted win-backs that bring them back.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $149.00/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Retrics ‑ AI Retention Engine
Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It groups customers by buying behavior — reorder timing, lapse risk, second-order likelihood, and lifetime value — and explains the reason behind each group. For each group it drafts ready-to-send reorder, win-back, and cross-sell messages you review and approve, and reports repeat-purchase trends by product, cohort, and time.
Highlights
- Understands each customer’s reorder rhythm and next likely purchase.
- Identifies loyal customers and what they may need next.
- Scores lapse risk against each customer’s own buying cadence.
- Drafts personalized reorder, win-back, and cross-sell messages.
- Reveals product, cohort, LTV, and repeat-purchase trends.
Languages
English