★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Scope: Post Purchase Survey AI
by Scope
Post-purchase surveys with AI insights. Track NPS & CSAT, run attribution, grow revenue.
- Rating
- 4.1
- Reviews
- 2
- Pricing from
- $9.00/mo
- Launched
- Sep 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Scope: Post Purchase Survey AI
Scope is the post-purchase survey app that reads its own results. Its AI groups every open answer into themes, scores sentiment, tracks NPS & CSAT, ties "how did you hear about us?" attribution to real revenue — then sends a weekly plain-English summary of what changed and why. Works with Shopify Sidekick: ask about your survey data in the admin, combined with the rest of your shop data. Build surveys in minutes with the no-code drag-and-drop editor. Free to install.
Highlights
- AI survey insights - turn customer responses into clear, actionable answers
- Ask Sidekick - blend survey data with shop data and run deeper analysis
- AI Thematic analysis, Cohort analysis, LTV analysis
- Advanced customer segment targeting
- Use with Shopify Flow to connect with Klaviyo, Segment, HubSpot and many more!
Languages
English