Simple NPS Survey

Name: Simple NPS Survey
Price: 7.99 USD
Rating: 5 (2 reviews)
Author: Simplicity Apps

by Simplicity Apps

View on Shopify

Super simple NPS surveys that collect post-purchase ratings & feedback

Survey Free plan

Rating: 5.0
Reviews: 2
Pricing from: $7.99/mo
Launched: Dec 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Simple NPS Survey

Track customer satisfaction and improve retention with a super simple NPS survey on your thank you page. Customers rate their experience 0-10 after purchase and optionally leave a comment, giving you actionable insights to improve conversion and reduce churn. View your NPS score, analyze trends, and read customer feedback in a simple filterable dashboard.

Highlights

Capture NPS ratings on your thank you page with our pre-built no-code survey
Inherits your checkout design for a seamless user experience
Export data for deeper analysis
Auto-tag orders with the customer's rating
Optionally capture customer comments with each rating

Languages

English

Rating breakdown

Pricing

Free Free
- · Easy no-code survey on thank you page
- · 120 free survey responses per month
- · Inherits your checkout design
- · Easily edit survey text content
Premium $7.99 /mo
- · Everything in free
- · Unlimited survey responses
- · Export orders to CSV
- · Auto-tag orders with their rating

Developer

Simplicity Apps

Apps tracked: 2
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.