SmartrMail Email & SMS

Name: SmartrMail Email & SMS
Price: 10 USD
Rating: 4.7 (305 reviews)
Author: SmartrMail

by SmartrMail

View on Shopify

Email and SMS marketing for ecommerce merchants who want to sell, not run an email agency.

Email marketing Pop-up Free plan

Rating: 4.7
Reviews: 305
Pricing from: $10.00/mo
Launched: Nov 2013
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 305 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About SmartrMail Email & SMS

SmartrMail is email and SMS marketing for Shopify stores that want to sell, not run an email agency. Recover abandoned carts and welcome new subscribers with automated flows. Send AI newsletters with personalized product recommendations — you review and approve before sending. Segment by purchase behavior with real Shopify data. Capture emails with pop-ups in your welcome flow. Pay only for subscribers who engage, not your whole list. We handle migration from any platform, free.

Highlights

Recover abandoned carts and grow revenue with email + SMS automations.
Send AI newsletters with personalized product picks — you review & approve.
Pay only for subscribers who actually engage, not your whole list.
A dedicated strategist builds and optimizes your flows.
Free migration from Klaviyo, Mailchimp & others — done by our team.

Languages

English

Rating breakdown

273

Pricing

Free Plan Free

Reach up to 200 active subscribers with up to 1000 emails per month. Perfect for start-ups starting with Email Marketing
- · AI Newsletters
- · All Email, but Browse Abandonment
- · AI Product Recommendations Emails
- · Coupons and Discounts
Essentials Plan $10.00 /mo

Unlimited number of opted-in subscribers $0.0125 per subscribed profile & $0 per non-subscribed profile
- · Everything in Free +
- · All E-commerce Email Automations
- · One Click AI Newsletter Creation
- · Branded AI Flows Setup
Pro Plan $49.00 /mo

Unlimited number of opted-in subscribers - $0.01 per subscribed profile & $0 per non-subscribed profile
- · Everything in Essentials+
- · Managed Email Marketing Strategy
- · A/B Testing Email and Sms flows
- · Monthly/Quarterly Account Review

Developer

SmartrMail

Apps tracked: 1
Average rating: 4.7

Developer page on Shopify →

Competing apps

Same categories, largest first.