★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
FT Post Purchase Surveys
by FENWIK
Run free post-purchase surveys on your thank you page. Track CSAT and see how customers found you.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- —
- Launched
- Sep 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About FT Post Purchase Surveys
FT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order. Setup is no code and surveys load after payment. The app is free: unlimited responses, no paid tier.
Highlights
- Every feature is free: unlimited responses, no card, no paid tier
- Ask every buyer to rate their order: emoji, stars or numbers, then a comment
- Learn how customers found you: write your own options, let buyers pick several
- Track your CSAT score and channel shares, every answer linked to its order
- Edit every question, scale, label, button and thank you message, no code
Languages
English, French, German, Italian, Portuguese (Brazil), and Spanish