Survidi: AI Surveys

Name: Survidi: AI Surveys
Author: Optify

by Optify

View on Shopify

Ask about the exact order in a short chat. Completed surveys earn a personalized discount code.

Survey

Rating: —
Reviews: 0
Pricing from: —
Launched: Aug 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About Survidi: AI Surveys

Survidi asks customers about the order they actually placed, not a generic rating. Surveys arrive by email and open as a short chat. Completing one earns the shopper a personalized discount code for their next visit. Ask abandoned checkouts what stopped them, or check in just before repeat customers would reorder. Answers, AI summaries and revenue from redeemed codes land in one dashboard. Setup takes minutes: scan your store once and Survidi writes the questions.

Highlights

AI writes each question from the exact products ordered, in your store's voice
Abandoned checkout surveys ask why, with a code only for reasons you choose
Loyalty check-ins timed to each product's reorder window, not a flat delay
Rewards are single-use discount codes minted in the customer's own name

Languages

English