Sway Loyalty, Rewards & Points

Name: Sway Loyalty, Rewards & Points
Rating: 5 (15 reviews)
Author: Entrophos Technologies

by Entrophos Technologies

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Loyalty rewards & points program, VIP tiers & referrals. Redeem points in cart, checkout & POS.

Loyalty and reward

Rating: 5.0
Reviews: 15
Pricing from: —
Launched: Oct 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 15 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Sway Loyalty, Rewards & Points

Sway is a loyalty rewards program that turns one-time buyers into repeat customers. Shoppers earn loyalty points for orders, reviews, referrals, birthdays and social actions — then redeem reward points directly in cart, at checkout & POS, no popup or widget needed. Boost repeat purchases and retention with a loyalty program featuring VIP tiers, gift cards, a rewards and referral program, points expiry, and refunds with points as store credit. Set up in 5 minutes, 24/7 support and onboarding.

Highlights

Loyalty rewards points: orders, reviews, referrals, birthdays, social actions
Points redemption in cart & redeem reward points at checkout, no popups needed
Gift cards & refund with points as store credit: keep revenue & boost retention
Rewards program with VIP tiers & entry perks; POS points redemption in-store
AI loyalty analytics with Shopify Sidekick; 5-min setup, 24/7 live support

Languages

Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Chinese (Simplified), German, and English