★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Tacey: Order Editing & Merge
by ONDUTYOPS LLC
Validate Address and Let your customers edit wrong address, change item, merge order, & cancel order
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $29.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Tacey: Order Editing & Merge
Self-service order editing on the Shopify thank you page and order status page. Address validation catches a wrong address when the order is placed and holds it before it ships. Customers can edit an order after purchase: fix a wrong address, change quantity, swap a variant, add items, download a PDF invoice, or cancel. Merge orders: two paid orders from one customer become one shipment. No refund, no second charge. Send Pre-shipment reminders and post purchase upsells on the same page.
Highlights
- Address validation on every order. Edit windows and auto-hold fulfillment
- Order Merge: Merge two paid orders into one shipment. No refund, no extra charge
- Edit a wrong address, quantity, variants, swap or add products, discounts
- Cancel with refund to payment or store credit, restocking fees, retention
- Post purchase upsells, pre-shipment reminders, invoice on order status page
Languages
English, French, German, Spanish, Italian, Portuguese (Brazil), Portuguese (Portugal), Dutch, Polish, Czech, Swedish, Danish, Finnish, Norwegian, Japanese, Korean, Turkish, Indonesian, Vietnamese, and Thai