★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
W3 Custom Order Status
by W3trends
Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts.
- Rating
- 4.8
- Reviews
- 66
- Pricing from
- $19.00/mo
- Launched
- Sep 2016
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About W3 Custom Order Status
Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping.
Highlights
- Auto email & SMS alerts when orders move forward
- Unlimited custom statuses for your unique workflow
- Branded status page to keep customers informed
- Bulk updates & QR workstation scanning to move orders fast
- Real-time progress updates reduce support tickets
Languages
English